Essential Job Functions Essential Duties and Responsibilities Administrative Support for Staffing and Recruitment Function Serve as an acknowledged expert in new hire process and I-9 filing requirements. Research difficult problems of a complex clerical/administrative nature. Develop and revise operating procedures affecting the processing of New Hires, criminal background checks, HRS business processes, and HR ticketing system. Process criminal background checks for all new hires. Act as liaison with background check vendor. Answer questions regarding New Hires or Human Resources via telephone, email correspondence or face-to-face contact. Maintain records and/or reports for Human Resource forms (ImageNow, Criminal Background checks). Provide assistance as needed with various HRS tasks such as entry, look-up, and form review for work in various functional areas within the Office of Human Resources. Serve as security authorization representative for the Office of Human Resources to include handling all security requests and maintenance. Update and maintain the Office of Human Resources web pages on the UW Parkside website, ensuring a professional, current, and informative online user experience. Performs other duties as assigned. Receptionist Duties HR Office Front Desk Primary responsibility for receptionist duties for the Office of Human Resources. This involves answering telephones and assisting in-person customers. Assess customer needs, determine urgency and take appropriate action either through direct support or referral to the appropriate personnel. Prioritize and respond to email inquiries received in Human Resources Service Desk or other HR Mailbox. Schedule conference rooms/meetings for the Office of Human Resources staff. Check out training room keys, laptops or other equipment as needed. Other duties as assigned. Miscellaneous Provide back up support for other HR staff as needed. Provide assistance during major HR events such as Open Enrollment, HR Connect, and campus-wide activities. Other duties as assigned. Standards of Performance Overall thoroughness, organization, accuracy, and availability of appropriate administrative tasks. Adequacy, timeliness, and accuracy in task completion. Timeliness of meeting goals. Willingness to make suggestions and soundness of those suggestions. Soundness of judgment and operational decisions. Ability to organize and prioritize work while being responsive to University personnel. Timely and effective communication of problems and opportunities. This includes the responsibility for identifying and communicating information of importance as soon as possible. Integrity in dealing with customers, students, vendors, employees, and management. Punctuality, attendance, effective use of time, and willingness to work overtime when necessary. Maintaining the confidentiality of sensitive information. Willingness to assist with special projects and other duties as assigned. Essential Knowledge And Abilities Ability to manage multiple and competing priorities. Ability to organize tasks to meet important deadlines. Ability to communicate with individuals at all levels of the organization. Knowledge of office procedures, practices, and equipment. A general understanding of the human resources body of knowledge. Ergonomic Requirements Sitting, bending, squatting, and lifting of at least 25 pounds.
Front Desk Coordinator
Non-member Public Job Postings
- Non-member Public Job Postings
900 Wood RoadKenosha, WI 53144